My B+ Application

One Click for Your Health Records

My B+ Application is a mobile app that gives you access to your health records anytime and anywhere with just one click. You can choose to get the health service that you need faster through the following features:

Telemedicine
Self-Service Doctor’s Appointment / Health Check-up
Health Records such as health history, lab result, COVID-19 test result, medicine information, appointment history, check-up result, medical certificate, etc.
Health Tips
Special Health Packages
E-Payment and other services

How to Use My B+ Application

How to Start and Register My B+ Application

My B+ Application is supported by iOS 14.0 and Android 10.0 and higher.
After installing My B+ App, click to register.
Enter your National ID Card and mobile phone number
Click to request OTP
Enter OTP number that is sent to your mobile phone.
Enter your desired password which has to be 8 letters with a combination of uppercase, lowercase and numbers such as Aaa23xxx
Set a 6 digits number PIN Code
Enter disclosure of personal information process
Enter your personal information. (If you are already registered as a patient at Bangkok Hospital, please provide the same information accordingly.)
In case your information already exists in the system, it will be automatically linked to the application. But it does not, our staff will help verify your personal information and link it to the application before you can start using it.
If you have any trouble registering, please call 0 – 2310 – 3771 (08.00 – 17.00 hrs.)

How to Make Online Appointment

Choose Make Appointment > Create Appointment > ✔️at On – Site or Online on the menu below
Search Doctor or Specialty that you desire
Choose Doctor and Date that you need, press Confirm Appointment
Choose Time that you require > Indicate your reason for appointment > press Confirm Appointment
Once you finish, your appointment will be shown in My B+ Appointment

How to Use Telemedicine

You can use online consultation service by following these easy steps:

Choose Make Appointment > Create Appointment > ✔️at On – Site or Online on the menu below
Search Doctor or Specialty that you desire
Choose Doctor and Date that you need, press Confirm Appointment
Choose Time that you require > Indicate your reason for appointment > press Confirm Appointment (**Remark: Add Consent Form for Telemedicine process in case of Go live which will be informed later)
Once you finish, your appointment will be shown in My B+ Appointment
On the appointment date, select Chat at the menu below > Press BDMS – IsHealth
Our staff will ask initial questions via Chat and request you to confirm that you desire online consultation.
After your confirmation, the system will send an E – Payment link for your payment.
After your payment is completed, the doctor will make a video call to you for the requested consultation.
If the doctor prescribed any medicine for you, the system will send a notification asking you to Choose method of delivery. You can choose Pick-up or Delivery (fees applied)
Confirm delivery address.
Pay for medicine and delivery charges (if any).
Our pharmacist will advise you on the medication. > End of process.

Authentication Methods: Fingerprint or Facial Scan or Pin Password

Bangkok Hospital takes the utmost care to protect your personal information. All of our My B+ Application users must verify themselves before using the app every time to ensure their security. Identification can be authenticated by one of the following methods:

Using fingerprint scan
Using facial recognition
Using your selected PIN Code

Forget Password

You can enter a new password by choosing Forget Password and PIN Code on the sign in page.

Enter your National ID card number, mobile phone number or E-mail that is linked to your account.
Press Request OTP
Enter OTP and new PIN Code
End of process

How to Change Password / PIN Code

You can change your new Password or PIN Code by following these steps:

Profile
Settings
Change Password / PIN Code
Select “Forget Password” or “Forget PIN Code”
Enter the new Password or PIN
Press “OK”
End of process

How to Turn On / Off Notification

You can turn on or off notifications with the steps below:

Profile
Settings
Notifications
Slide the strip and turn it “green” if you want to turn it “on”
Slide the strip and turn it “gray” if you want to turn it “off”

You can choose “All notifications”

How to Change Language

You can change the language with the steps below:

Profile
Settings
Language
Choose language